Contact the Advance Housing and Support Team

Our friendly Customer Services Team are available on:

0333 012 4307
Monday – Friday
8.30am – 4.30pm

We are available for emergencies only outside these hours. Please email:

Questions or Feedback

If you have a question or feedback about this site please use the form below to get in touch at any time. Alternatively you can send us an email or call us on 0333 012 4307.

If your question is about our HOLD shared ownership scheme please email the shared ownership team or


Comments, Compliments or Complaints

If you have a Comment, Compliment or Complaint please complete our online form. Your views are important to us.

 You can also complete our general enquiry form below.

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